Privacy policy

THE FLAVONOIDZ STORE

PRIVACY POLICY

Effective Date: May 19, 2026

The Flavonoidz Store (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, purchase products, or interact with our services.

By using our website, you agree to the practices described in this Privacy Policy.


1. INFORMATION WE COLLECT

We may collect the following categories of information:

A. Personal Information

When you make a purchase, create an account, subscribe, or contact us, we may collect:

  • Full name
  • Email address
  • Phone number
  • Billing address
  • Shipping address
  • Payment information
  • Order history


B. Automatically Collected Information

When you browse our website, we may automatically collect:

  • IP address
  • Browser type
  • Device information
  • Operating system
  • Pages viewed
  • Referral URLs
  • Time spent on pages
  • Cookies and analytics data


C. Marketing & Communication Information

If you opt in to communications, we may collect:

  • Email engagement data
  • SMS engagement data
  • Product preferences
  • Survey responses


2. HOW WE USE YOUR INFORMATION

We use collected information to:

  • Process orders and payments
  • Deliver products
  • Provide customer support
  • Improve website functionality
  • Personalize user experience
  • Send updates and promotional communications
  • Prevent fraud and unauthorized activity
  • Comply with legal obligations


3. PAYMENT INFORMATION

Payments are securely processed through third-party payment providers such as:

  • Shopify Payments
  • PayPal
  • Shop Pay
  • Stripe
  • Other approved processors

The Flavonoidz Store does not store complete credit card information on our servers.


4. COOKIES & TRACKING TECHNOLOGIES

We use cookies and similar technologies to:

  • Improve site performance
  • Remember user preferences
  • Analyze website traffic
  • Measure marketing performance
  • Enable shopping cart functionality

Users may disable cookies through browser settings; however, certain site features may not function properly.


5. EMAIL & SMS MARKETING

With your consent, we may send:

  • Promotions
  • Product updates
  • Educational wellness content
  • Cart reminders
  • Launch announcements

You may unsubscribe at any time using:

  • The unsubscribe link in emails
  • SMS opt-out instructions
  • Contacting us directly


6. SHARING OF INFORMATION

We do not sell your personal information.

We may share limited information with trusted third parties for operational purposes, including:

  • Payment processors
  • Shipping carriers
  • Marketing platforms
  • Website analytics providers
  • Customer service tools

These providers only receive information necessary to perform their services.


7. DATA SECURITY

We implement commercially reasonable safeguards to protect your information, including:

  • SSL encryption
  • Secure payment processing
  • Access controls
  • Platform security protections

However, no online transmission or storage system is guaranteed to be 100% secure.


8. RETENTION OF DATA

We retain personal information as long as necessary to:

  • Fulfill orders
  • Maintain records
  • Resolve disputes
  • Comply with legal obligations
  • Enforce agreements


9. YOUR PRIVACY RIGHTS

Depending on your jurisdiction, you may have rights to:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion of data
  • Withdraw marketing consent
  • Request data portability

To exercise privacy rights, contact:
support@flavonoidz.com


10. CHILDREN’S PRIVACY

Our services are not directed toward children under 13 years of age.

We do not knowingly collect personal information from children.

If we learn that a child has submitted personal information, we will remove it promptly.


11. THIRD-PARTY LINKS

Our website may contain links to third-party websites or services.

We are not responsible for:

  • External privacy practices
  • Third-party content
  • External security policies

Users should review third-party privacy policies independently.


12. INTERNATIONAL USERS

If accessing our website outside the United States, you understand that your information may be transferred to and processed in the United States.


13. CALIFORNIA PRIVACY RIGHTS (CCPA/CPRA)

California residents may request:

  • Disclosure of collected data categories
  • Deletion of personal information
  • Correction of inaccurate information
  • Information regarding data sharing

We do not sell personal information as defined under California law.


14. CHANGES TO THIS PRIVACY POLICY

We reserve the right to update this Privacy Policy at any time.

Updated versions will be posted on this page with a revised effective date.

Continued use of the site after updates constitutes acceptance of the revised policy.


15. CONTACT INFORMATION

The Flavonoidz Store
Website: www.flavonoidz.com
Email: support@flavonoidz.com

For privacy inquiries:
support@flavonoidz.com